Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as:

• Account Information: Name, email address, phone number, business details
• Property Data: Property details, tenant information, rental agreements
• Financial Information: Payment records, M-Pesa transaction details, rent amounts
• Communication Data: Messages, support requests, feedback
• Usage Information: How you use our service, features accessed, time spent

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our rental management services
• Process payments and financial transactions
• Send notifications, reminders, and communications
• Improve our service and develop new features
• Provide customer support and respond to inquiries
• Comply with legal obligations and prevent fraud

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party services like M-Pesa, SMS providers, and email services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: With your explicit consent for specific purposes

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you terminate your account, we will delete or anonymize your data within a reasonable timeframe, except where retention is required by law.

6. Your Rights

Under Kenyan data protection laws, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete data
• Delete your personal information
• Object to processing of your data
• Data portability (receive your data in a structured format)
• Withdraw consent where processing is based on consent

7. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

8. Third-Party Services

Our service integrates with third-party services including:

• M-Pesa: For payment processing (subject to Safaricom's privacy policy)
• SMS Providers: For sending notifications (subject to provider policies)
• Email Services: For communication (subject to provider policies)

9. International Data Transfers

Your data is primarily stored and processed in Kenya. If we transfer data internationally, we ensure appropriate safeguards are in place to protect your information.

10. Children's Privacy

Our service is not intended for children under 18. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will delete the information immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our service. Your continued use of the service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: